Terms & Conditions

Order Confirmation & Cancellation

Once an order is confirmed and payment is completed, cancellations or refunds are not possible, even if the product hasn’t been shipped yet.

Please double-check all order details before making payment.

Shipping & Tracking

Once your order is shipped, we will email the tracking details to your registered email ID.

If you do not see the email, please check your spam/junk folder.
You can also log in to your account on our website to view the tracking information.

We use reliable courier partners for shipping. However:

We are not responsible for delivery delays caused by courier companies.
During festive seasons or high-demand periods, deliveries may be delayed.

Cash on Delivery (COD) Orders

If a COD/Partial COD order is not accepted at delivery, and the parcel is returned to us:

Any advance amount paid will be forfeited.

Please ensure you or someone is available to receive the parcel at the time of delivery.

Customer Responsibility

It is the customer’s responsibility to track their shipment using the tracking details provided.

While we can assist in resolving shipping issues, we cannot be held liable once the parcel has been dispatched.

Refund Policy

Refunds are not available on any products purchased from us.

Please ensure you have reviewed product details, sizing, and other specifics before placing your order.

Return Policy

Refunds are available on any productswith manufacturing defects. Please keep orginial packing.

Minor Print Issues are not a condition for return as these are general issues of prinitng on fabric. Will surely be looking into it in detail.

Please ensure you mail us at Falconriders@live.com within 2 days of delievery.